All the queues are cleared and the issue has been resolved.
Incident Start Date & Time (GMT) : 7 July 2022 13:50 Hrs. Incident End Date & Time (GMT) : 8 July 2022 03:35 Hrs.
Posted Jul 08, 2022 - 03:45 UTC
Update
The queues are observed due to high traffic and currently queues are decreasing. We will continue to monitor and update on further improvements
Posted Jul 08, 2022 - 03:15 UTC
Update
We have investigated and found that queues are due to high traffic.
Currently queues are decreasing. We will continue to monitor and update further
Posted Jul 08, 2022 - 01:16 UTC
Update
We have investigated and found that queues are due to high traffic.
Currently queues are decreasing. We will continue to monitor and update further.
Posted Jul 07, 2022 - 22:41 UTC
Update
We have investigated and found that queues are due to high traffic.
Currently queues are decreasing. We will continue to monitor and update further.
Posted Jul 07, 2022 - 20:32 UTC
Identified
We investigated and found that queues are due to high traffic. Currently queues are decreasing. We will continue to monitor and update further.
Posted Jul 07, 2022 - 17:28 UTC
Investigating
Ticket Number :: MNOC-41105 Services:: DI MMS 365 - MM7
Description ::
Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
We will update on further progress.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) : 7 July 2022 13:50 Hrs.