We no longer observe degradation in delivery of MT, MO and DLR's. Traffic delivery has resumed back to normal.
Incident Start Date & Time (GMT) : 6th November 2021 17:45 Hrs Incident End Date & Time (GMT) : 7th November 2021 03:15 Hrs
Posted Nov 07, 2021 - 04:16 UTC
Update
We are continuing to investigate this issue.
Posted Nov 06, 2021 - 22:46 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description ::
•Sinch DI Monitoring NOC is currently observing delay in delivery towards one of our partners in Nigeria. • Some of our customers may observe potential delay in delivery of MT and DR traffic towards the same. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential Delay in Delivery. Mobile Originated (MO) Traffic: Not impacted. DR Notification : Potential Delay in Delivery. Message Manager: : Not impacted Extranet : Not impacted
Incident Start Date & Time (GMT) :6th November 2021 17:45 GMT