External Maintenance - US Upstream service provider

Incident Report for Sinch

Resolved

The scheduled maintenance has been completed.

Posted Sep 29, 2020 - 11:04 UTC

Identified

Dear Client,  

We are writing to inform you that our upstream provider for the US tier 3 networks is currently conducting network maintenance on their platform at the times specified below.

Type: Scheduled Maintenance
Start Time: 2020-09-29 09:00 UTC
End Time: 2020-09-29 11:00 UTC

Impact: Customers may experience increased MO/MT/DLR SMS latency during the maintenance window

We appreciate your patience and apologize for any inconvenience during this maintenance period.

If for any reason the maintenance is extended or cancelled we will advise you accordingly.
Please contact support@sinch.com should you require further information or assistance.

Posted Sep 29, 2020 - 09:48 UTC

This incident affected: External Connectivity (SMS - US - ShortCode).