Services | Enterprise Messaging | Delay in delivery of MT and DLR traffic towards one of the partner in Oman

Incident Report for Sinch

Resolved

Support teams verified and found the issue to be resolved.
Support teams will continue to monitor the traffic.

Incident Start Date & Time (GMT) : 27th June 2021, 14:00
Incident End Date & Time (GMT) : 28th June 2021, 06:00

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Jun 28, 2021 - 06:32 UTC

Update

We are continuing to investigate this issue.

Posted Jun 27, 2021 - 23:27 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
Currently, we are observing delivery issue towards one of the partner in Oman.
Few customers may observe a potential delay in delivery for MT and DLR traffic

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Not impacted
DR Notification :Potential delay in delivery
Message Manager: Not Applicable
Extranet : Not impacted

Incident Start Date & Time (GMT) :27th June 2021, 14:00

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Jun 27, 2021 - 14:39 UTC