Incident start time: 2023-10-12 20:07 UTC Incident end time: 2023-10-12 20:58 UTC
Posted Oct 12, 2023 - 22:40 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 12, 2023 - 19:47 UTC
Investigating
Dear Client,
We are writing to inform you that we are currently facing a service degradation for any Numbers provisioning on the customer dashboard, Dashboard.sinch.com.
Incident start time: 2023-10-12 20:07 UTC Incident end time: TBA Impact: Customers may not be able to provision their numbers on dashboard.sinch.com
Our engineers are working to restore service as soon as possible.
We appreciate your patience and apologize for any inconvenience during this period. Please contact support@sinch.com should you require further information or assistance.
Posted Oct 12, 2023 - 19:36 UTC
This incident affected: Dashboard.sinch.com (Numbers Administration).