We are writing to inform you that queues have been cleared and traffic is back to normal.
Incident Start Date & Time (GMT) : 06 Jun 2022 23:35 Hrs. Incident End Date & Time (GMT) : 07 Jun 2022 03:00 Hrs.
We consider this issue as resolved.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com
Posted Jun 07, 2022 - 03:52 UTC
Identified
Dear Client,
We are writing to inform you that queues are due to high traffic and are reducing gradually. We are actively monitoring and update further progress.
We appreciate your patience and if you have any further questions or concerns, please, do not hesitate to reach out to essupport.digitalinterconnect@sinch.com
Posted Jun 07, 2022 - 01:51 UTC
Investigating
Ticket Number :: MNOC-40326 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) : 06 Jun 2022 23:35 Hrs.