Delivery Issue Norway - Telenor

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2024-11-13 09:21 UTC
Incident End Time: 2024-11-13 14:50 UTC

Posted Nov 13, 2024 - 19:22 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Incident Restoration Time: 2024-11-13 12:25 (UTC)

Posted Nov 13, 2024 - 13:30 UTC

Update

We are continuing to investigate this issue.

Posted Nov 13, 2024 - 10:38 UTC

Investigating

We are currently observing delivery issues in Norway - Telenor.

Incident Start Time: 2024-11-13 09:21 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Nov 13, 2024 - 09:43 UTC

This incident affected: External Connectivity (SMS - EMEA).