Delivery Issue Brazil - Claro.

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-06-07 03:01 UTC
Incident End Time: 2025-06-07 17:10 UTC
Posted Jun 07, 2025 - 17:18 UTC

Update

We are continuing to investigate this issue.
Posted Jun 07, 2025 - 12:45 UTC

Update

We are continuing to investigate this issue.
Posted Jun 07, 2025 - 08:12 UTC

Investigating

We are currently observing delivery issues in Brazil - Claro.

Incident Start Time: 2025-06-07 03:01 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jun 07, 2025 - 04:13 UTC
This incident affected: External Connectivity (SMS - LATAM).