Delivery Issue Sprint US

Incident Report for Sinch

Resolved

This incident has been resolved.

Start Time: 2020-02-29 15:04 UTC
End Time: 2020-02-29 18:00 UTC

Posted Feb 29, 2020 - 19:04 UTC

Monitoring

We are now seeing traffic delivery back to normal, and we will continue to monitor this until we receive confirmation from the operator that this is resolved.

Posted Feb 29, 2020 - 17:30 UTC

Investigating

We are currently investigating an issue impacting Shortcode & Toll Free messages to Sprint US

Incident Start Time: 2020-02-29 15:04 UTC

Impact: Clients may experience rejected or delayed Shortcode & Toll Free MT and MO messages to and from Sprint US

Posted Feb 29, 2020 - 15:43 UTC

This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free).