All the queues have been cleared and the issue has been resolved.
Incident Start Date & Time (GMT) : 6 July 2022 19:00 Hrs. Incident End Date & Time (GMT) : 7 July 2022 04:15 Hrs.
Posted Jul 07, 2022 - 04:33 UTC
Update
MM7 queues are decreasing.
NOC team is continuously monitoring the queues & will update with further improvements.
Posted Jul 07, 2022 - 02:27 UTC
Update
MM7 queues are decreasing.
NOC team is continuously monitoring the queues & will update with further improvements.
Posted Jul 07, 2022 - 01:10 UTC
Update
We observe queues are decreasing. We will continue to monitor and update further.
Posted Jul 06, 2022 - 23:59 UTC
Identified
We investigated and found that queues are due to high traffic. Currently queues are decreasing. We will continue to monitor and update further.
Posted Jul 06, 2022 - 21:44 UTC
Investigating
Ticket Number :: MNOC-41074 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 6 July 2022 19:00 Hrs.