Delivery Issue Canada - ICE Wireles

Incident Report for Sinch

Update

We are continuing to investigate this issue.
Posted Aug 20, 2026 - 08:31 UTC

Update

We are continuing to investigate this issue.
Posted Aug 20, 2026 - 06:50 UTC

Investigating

We are currently observing delivery issues in Canada - ICE Wireless.

Incident Start Time: 2026-08-20 02:44 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.
Posted Aug 20, 2026 - 05:28 UTC
This incident affects: External Connectivity (SMS - CA - ShortCode).