The queues are completely cleared and the issue is resolved.
Incident Start Date & Time (GMT) :16 April 2022 15:25 Hrs. Incident End Date & Time (GMT) :17 April 2022 00:57 Hrs.
Posted Apr 17, 2022 - 01:00 UTC
Update
The queues are continuously decreasing. We will update on further improvements.
Posted Apr 16, 2022 - 22:46 UTC
Update
The queues are continuously decreasing. We will update on further improvements.
Posted Apr 16, 2022 - 20:41 UTC
Identified
The queues are observed due to high traffic and they are gradually decreasing. We will update with further improvements.
Posted Apr 16, 2022 - 18:52 UTC
Update
We are continuing to investigate this issue.
Posted Apr 16, 2022 - 17:48 UTC
Investigating
Ticket Number :: MNOC-39098 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) :16 April 2022 15:25 Hrs.