Description :: We no longer observe delay in delivery towards one of the operators in United Kingdom. Traffic has been resumed back to normal.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 15 July 2022 17:30 Hrs. Incident End Date & Time (GMT) : 18 July 2022 20:30 Hrs.
Support team is currently working on high priority to resolve this issue.
Monitoring NOC will continue to follow-up and update you on the progress made.
Posted Jul 18, 2022 - 20:08 UTC
Update
Support team is currently working on high priority to resolve this issue.
Monitoring NOC will continue to follow-up and update you on the progress made.
Posted Jul 18, 2022 - 08:43 UTC
Update
Support team is currently working on high priority to resolve this issue.
Monitoring NOC will continue to follow-up and update you on the progress made.
Posted Jul 18, 2022 - 07:01 UTC
Update
Support team is currently working on high priority to resolve this issue.
Monitoring NOC will continue to follow-up and update you on the progress made.
Posted Jul 18, 2022 - 03:46 UTC
Update
Support team is currently working on high priority to resolve this issue.
Monitoring NOC will continue to follow-up and update you on the progress made.
Posted Jul 18, 2022 - 01:08 UTC
Update
Support team is currently working on high priority to resolve this issue.
Monitoring NOC will continue to follow-up and update you on the progress made.
Posted Jul 17, 2022 - 22:00 UTC
Update
Support team is currently working on high priority to resolve this issue.
Monitoring NOC will continue to follow-up and update you on the progress made.
Posted Jul 17, 2022 - 18:21 UTC
Update
Support team is currently working on high priority to resolve this issue. Monitoring NOC will continue to follow-up and update you on the progress made.
Posted Jul 17, 2022 - 08:58 UTC
Update
Support team is currently working on high priority to resolve this issue.
Monitoring NOC will continue to follow-up and will update on further progress made.
Posted Jul 17, 2022 - 01:48 UTC
Update
Support team is currently working on high priority to resolve this issue.
Monitoring NOC will continue to follow-up and will update on further progress made.
Posted Jul 16, 2022 - 21:28 UTC
Update
Support team is currently working on high priority to resolve this issue.
Monitoring NOC will continue to follow-up and will update on further progress made.
Posted Jul 16, 2022 - 17:56 UTC
Update
Support team is currently working on high priority to resolve this issue. Monitoring NOC will continue to follow-up and update you on the progress made.
Posted Jul 16, 2022 - 08:54 UTC
Update
Support team is currently working on high priority to resolve this issue. Monitoring NOC will continue to follow-up and update you on the progress made.
Posted Jul 16, 2022 - 03:54 UTC
Update
We are continuing to investigate the issue.
NOC team will update with further improvements.
Posted Jul 16, 2022 - 00:47 UTC
Update
We are continuing to investigate the issue.
NOC team will update with further improvements.
Posted Jul 15, 2022 - 21:57 UTC
Update
We are continuing to investigate the issue.
NOC team will update with further improvements.
Posted Jul 15, 2022 - 20:25 UTC
Update
We are continuing to investigate this issue.
Posted Jul 15, 2022 - 19:15 UTC
Investigating
Ticket Number :: NA Services:: DI SMS 365
Description :: • Sinch DI Monitoring NOC is currently observing delay in delivery towards one of the operators in United Kingdom. • Some of our customers may observe potential delay in delivery of MO,MT and DLR traffic towards one of the operators in United Kingdom. • Support team is currently working on high priority to resolve this issue. • Monitoring NOC will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery. Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery. Message Manager: : NA Extranet : NA
Incident Start Date & Time (GMT) : 15 July 2022 17:30 Hrs.