DI MMS 365 - MM7 | Enterprise Messaging | Delay in delivery of Multimedia messages | TT# MNOC-41152

Incident Report for Sinch

Resolved

MM7 queues have been cleared.

Incident is resolved.

Posted Jul 08, 2022 - 18:44 UTC

Investigating

Ticket Number :: MNOC-41152
Services:: DI MMS 365 - MM7

Description ::

Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform.
This would potentially cause delay in delivery for Multimedia messages.

We will update on further progress.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery

Incident Start Date & Time (GMT) : 8 July 2022 17:10 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Jul 08, 2022 - 17:42 UTC

This incident affected: Sinch DI Services (MM4 (MMS 365)).