Delivery Issue Brazil - Algar Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-03-27 15:35 UTC
Incident End Time: 2026-03-27 18:43 UTC
Posted Mar 27, 2026 - 19:30 UTC

Investigating

We are currently observing delivery issues in Brazil - Algar Telecom.

Incident Start Time: 2026-03-27 15:35 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Mar 27, 2026 - 17:29 UTC
This incident affected: External Connectivity (SMS - LATAM).