Performance has been stable since our last update, and we will proceed to mark this incident as resolved.
Incident start time: 2021-08-06 05:50 UTC Incident restoration time: 2021-08-06 08:22 UTC Incident end time: 2021-08-06 08:22 UTC
We appreciate your patience while we worked with the carrier to resolve this issue. Please contact support@sinch.com should you require further information or assistance.
Posted Aug 06, 2021 - 10:06 UTC
Monitoring
Dear client,
We are no longer observing any degradation to the aforementioned networks since 08:22 UTC.
Incident start time: 2021-08-06 05:50 UTC Incident restoration time: 2021-08-06 08:22 UTC
We are currently monitoring the stability of the networks and will provide further updates as the situation develops.
Posted Aug 06, 2021 - 09:29 UTC
Investigating
Dear client,
We are writing you inform you that we are currently observing delivery issues towards Grameenphone BD, Telenor PK & Telenor MM
Incident start time: 2021-08-06 05:50 UTC
Impact: Clients may experience delayed or undelivered MT SMS towards Grameenphone BD, Telenor PK & Telenor MM.
We appreciate your patience while we are working with the carrier to resolve this issue.
Please contact support@sinch.com should you require further information or assistance.