We are writing to inform you that the connectivity issues towards Sprint, Google Voice, Peerless, and CSpire are now resolved. We are monitoring the connectivity performance.
Incident start time: 2021-03-09 05:45 UTC Incident end time: 2021-03-09 08:28 UTC
Please contact support@sinch.com should you require further information or assistance.
Posted Mar 09, 2021 - 08:50 UTC
Investigating
Dear client,
We are writing to inform you that we are investigating connectivity issues towards Sprint, Google Voice, Peerless and CSpire. Further information will follow as it becomes available to us.
Impact MT: MT delays or failures on US Short Codes towards Sprint, Google Voice, Peerless and C-Spire. MT delays or failures on 10DLCs towards AT&T, US Cellular and regional carriers Impact MO: MO delays or failures on US Short Codes from Sprint, Google Voice, Peerless and C-Spire. MT delays or failures on 10DLCs from AT&T, US Cellular and regional carriers Impact MMS: MT and MO delays or failures on US Short Codes with Sprint
Incident start time: 2021-03-09 05:45 UTC
We appreciate your patience while we are working on this incident.
Please contact support@sinch.com should you require further information or assistance.
Posted Mar 09, 2021 - 06:01 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - 10DLC, MMS - US, MMS - US - 10DLC).