DI SMS 365(iSMS) | Operator Services | 3rd party Network Maintenance | Ref Number# 22375362-1

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Nov 09, 2021 - 04:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 09, 2021 - 01:00 UTC

Scheduled

3rd Party Maintenance

Services :: DI SMS 365(iSMS)
Ref Number :: 22375362-1

Start Date and Time (GMT):: 09 Nov 2021 01:00 Hrs.
End Date and Time (GMT) :: 09 Nov 2021 04:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification: Potential delay in delivery
Report Manager Access : Not Impacted
Report Manager Statistics : Not Impacted

Description:
One of our 3rd party providers will perform maintenance within their network. This maintenance is to upgrade our network devices to the latest firmware as recommended by our vendor.
During the maintenance, traffic through MPLS may failover to the secondary link due to which customer connections may experience disconnect and high latency for a brief time.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification
Posted Nov 08, 2021 - 11:31 UTC
This scheduled maintenance affected: Sinch DI Services (SMS 365 Operator RoW).