Delivery Issue Congo (DRC) - Africell

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-07-16 02:02 UTC

Incident End Time: 2025-07-16 11:24 UTC
Posted Jul 16, 2025 - 13:13 UTC

Update

We are continuing to investigate this issue.
Posted Jul 16, 2025 - 08:11 UTC

Update

We are continuing to investigate this issue.
Posted Jul 16, 2025 - 04:01 UTC

Investigating

We are currently observing delivery issues in Congo (DRC) - Africell

Incident Start Time: 2025-07-16 02:02 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Jul 16, 2025 - 02:51 UTC
This incident affected: External Connectivity (SMS - EMEA).