Customer Support - Ticketing System

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Sep 24, 2021 - 13:13 UTC

Update

This incident is now resolved.

Incident start time: 2021-09-23 10:59 UTC
Incident end time: 2021-09-23 11:41 UTC

If you have any questions, please contact us at support@sinch.com

Posted Sep 23, 2021 - 12:43 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Sep 23, 2021 - 11:42 UTC

Investigating

Dear Client,

We are currently experiencing issues with our ticketing system.

Impact: Responses or acknowledgments may not be received or get delayed.

We are investigating and will update you as soon there is more information available. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com

Posted Sep 23, 2021 - 11:37 UTC

This incident affected: Dashboard.sinch.com (Customer Support).