Customer Support - Ticketing System
Incident Report for Sinch
Resolved
This incident has been resolved.
Posted Sep 24, 2021 - 13:13 UTC
Update
This incident is now resolved.

Incident start time: 2021-09-23 10:59 UTC
Incident end time: 2021-09-23 11:41 UTC

If you have any questions, please contact us at support@sinch.com
Posted Sep 23, 2021 - 12:43 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Sep 23, 2021 - 11:42 UTC
Investigating
Dear Client,

We are currently experiencing issues with our ticketing system.

Impact: Responses or acknowledgments may not be received or get delayed.

We are investigating and will update you as soon there is more information available. If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted Sep 23, 2021 - 11:37 UTC
This incident affected: Customer Portal (Customer Support).
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