Delivery Issue Canada - ICE Wireless

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-05-23 10:00 UTC
Incident End Time: 2025-05-23 16:30 UTC

Posted May 23, 2025 - 17:24 UTC

Update

We are continuing to investigate this issue.

Posted May 23, 2025 - 12:12 UTC

Investigating

We are currently observing delivery issues in Canada - ICE Wireless.

Incident Start Time: 2025-05-23 10:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted May 23, 2025 - 10:33 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode).