Delivery issue United States - Verizon

Incident Report for Sinch

Resolved

This Incident has been resolved.

Incident Start Time: 2024-12-04 05:00 UTC
Incident End Time: 2024-12-04 08:46 UTC

Posted Dec 04, 2024 - 09:57 UTC

Investigating

We are currently observing delivery issues for a small subset of messages in United States - Verizon.

Incident Start Time: 2024-12-04 05:00 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Dec 04, 2024 - 08:17 UTC

This incident affected: External Connectivity (SMS - US - ShortCode).