We like to inform that the MM7 queues have been cleared and delay in delivery of traffic has been successfully resolved. Messages are now being delivered without delay.
Incident Start Date & Time (GMT) : 28 September 2022 13:09 Hrs. Incident End Date & Time (GMT) : 28 September 2022 18:20 Hrs.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Sep 29, 2024 - 02:10 UTC
Investigating
Ticket Number :: MNOC-55557 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted
Incident Start Date & Time (GMT) : 28 September 2022 13:09 Hrs.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Sep 28, 2024 - 15:55 UTC
This incident affected: Sinch DI Services (MM7 (MMS 365)).