Sinch Contact Pro - UPDATE: getting ready for Quarterly maintenance

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.

Posted Oct 27, 2023 - 13:01 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 27, 2023 - 05:00 UTC

Scheduled

Dear Customer

We would like to inform you that our newest release 23Q3 is on its way to you.

We are currently in the RTT (release to test) phase but would like to inform you that we will be upgrading all test tenants to the newest release version of 23Q3 during Friday 27th of October.
If you have a test tenant available, you will have the newest release version of 23Q3 running on the test tenant on Friday 27th of October at 13:00 UTC.

If you currently do not have a test tenant, we will keep you posted on the RTC (Release to Customer) phase which will take place on the 4th – 5th of October 2023.

Please also visit our documentation site for the newest materials and guides Contact Pro Documentation: https://docs.cc.sinch.com/index.html

What´s new documentation regarding the upcoming 23Q3 release can also be accessed directly from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://tickets.sinch.com/servicedesk/customer/portal/59

Best Regards,
Sinch Contact Pro team

Posted Oct 25, 2023 - 10:46 UTC

This scheduled maintenance affected: Contact Pro (Contact Pro - AF (South Africa), Contact Pro - AU (Australia), Contact Pro - EU (Europe), Contact Pro - NA (North America)).