The operator has resolved the issue. The traffic towards and from O2 Germany has normalized and is stable now.
Please contact support@sinch.com should you require further information or assistance.
Posted Oct 01, 2020 - 13:55 UTC
Monitoring
The traffic towards and from O2 Germany has now normalized and is looking stable. We are still monitoring the situation should any further issues arise.
Please contact support@sinch.com should you require further information or assistance.
Posted Oct 01, 2020 - 10:52 UTC
Identified
The operator has identified the issue and are working on a resolution on their side.
Posted Oct 01, 2020 - 09:26 UTC
Investigating
We are observing MT/MO/DR delivery issues to O2 Germany since 08:03 UTC. The issue is isolated to the operator and we are working with them to resolve this issue. We will update as soon as we have more information.
Posted Oct 01, 2020 - 08:58 UTC
This incident affected: Verification (SMS Verification) and External Connectivity (SMS - EMEA).