External Notification: US - Long Number MMS

Incident Report for Sinch

Resolved

Dear client,

We have received updates from our partner confirming that this issue is now resolved.

Start time: 2020-03-13 00:36 UTC
End time: 2020-03-13 14:40 UTC

If you have any questions, please contact Sinch technical support at support@sinch.com
Posted Apr 13, 2020 - 15:01 UTC

Investigating

We are writing to inform you that our Long Number provider for MMS towards United States are currently investigating an issue on their platform causing delays for MO MMS using Long Numbers.

Start time: 2020-03-13 00:36 UTC

Impact MO: Clients may observe delayed MMS MOs using US Long Number
Posted Apr 13, 2020 - 01:18 UTC
This incident affected: External Connectivity (MMS - US).
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