Start Time: 2020-05-15 04:00 UTC End Time: 2020-05-15 08:56 UTC
Impact: Clients may have been unable to access dashboard.sinch.com
Please contact support@sinch.com should you require further information or assistance.
Posted May 15, 2020 - 12:51 UTC
Identified
The issue has been identified and we are working on resolving it as soon as possible.
Further updates will follow.
If you have any further questions or concerns in the meantime please do not hesitate to reach out to support@sinch.com
Posted May 15, 2020 - 09:21 UTC
Investigating
We are currently observing a potential outage of our CCP (Cloud customer portal, Dashboard.sinch.com) Work is being done to resolve this as soon as possible.
Impact: Clients may be unable to access dashboard.sinch.com
Start Time: 2020-05-15 04:00AM UTC
We apologize for any inconvenience this may cause you and if you have any further questions or concerns please do not hesitate to reach out to support@sinch.com
Posted May 15, 2020 - 08:27 UTC
This incident affected: Dashboard.sinch.com (Payment, SMS Administration, Numbers Administration, Analytics).