Delivery Issue The Philippines - Globe Telecom

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-04-14 04:00 UTC
Incident End Time: 2023-04-14 12:54 UTC

Posted Apr 14, 2023 - 13:09 UTC

Update

We are continuing to investigate this issue.

Posted Apr 14, 2023 - 07:20 UTC

Update

We are continuing to investigate this issue.

Posted Apr 14, 2023 - 07:14 UTC

Investigating

We are currently observing delivery issues towards The Philippines - Globe Telecom.

Incident Start Time: 2023-04-14 04:00 UTC
Impact: Delayed MT's/MO's, Missing/Late delivery receipts

We will update as soon as we have more information.

Posted Apr 14, 2023 - 05:24 UTC

This incident affected: External Connectivity (SMS - APAC).