We are reaching out to inform you that as part of our continuous efforts to improve the performance and reliability of our services, we will be performing maintenance at our US5 network hub on the schedule below.
Type: Network Maintenance
Start Time: 2026-03-05 08:00 UTC End Time: 2026-03-05 11:00 UTC
Affected Site: US5 Impact: Clients may experience delays for MT and MO to and from the following countries for a few periods of up to 2 minutes each during the maintenance window.
Mexico Chile Bolivia Paraguay Colombia Argentine
The same delays may be experienced towards the operator Interop in the USA.
We appreciate your patience and apologize for any inconvenience experienced during this maintenance period. If for any reason the maintenance is extended or cancelled we will advise you accordingly. Please contact support@sinch.com should you require further information or assistance.
Posted Feb 20, 2026 - 14:28 UTC
This scheduled maintenance affects: External Connectivity (SMS - LATAM, SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC, MMS - US, MMS - US - Toll Free, MMS - US - 10DLC).