All queues have been cleared and traffic is resumed back to normal. We will continue to monitor the traffic.
Incident Start Date & Time (GMT) : 11 December 2022 15:10 Hrs Incident Start Date & Time (GMT) : 12 December 2022 00:50 Hrs
Posted Dec 12, 2022 - 00:51 UTC
Investigating
Ticket Number :: MNOC-44872 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform due to high traffic. This would potentially cause delay in delivery of Multimedia messages. We will continue to monitor and update on further improvements.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Report Manager : Not Impacted
Incident Start Date & Time (GMT) : 11 December 2022 15:10 Hrs