DI MMX 365 | Operator Services | 3rd party Network Maintenance | Ref Number# 22387500-1
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Nov 17, 2021 - 05:01 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Nov 16, 2021 - 23:05 UTC
Scheduled
3rd Party Maintenance

Services :: DI MMX 365
Ref Number :: 22387500-1

Start Date and Time (GMT):: 16 Nov 2021 23:00 Hrs.
End Date and Time (GMT) :: 17 Nov 2021 05:00 Hrs.

Impact
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification: Potential delay in delivery
Message Manager: Not Impacted
Extranet : Not Impacted

Description:
One of our 3rd party providers will perform maintenance within their network to upgrade code on the IP platform. The upgrade will mitigate an existing defect in the current software version and prevent future network outages.
During the maintenance, traffic through MPLS may failover to the secondary link due to which customer connections may experience disconnect and high latency for a brief time.

If you experience any issues during this maintenance , please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect and then option 1) and reference this notification.
Posted Nov 08, 2021 - 14:04 UTC
This scheduled maintenance affected: Sinch DI Services (MMS 365).