Sinch Contact Pro - getting ready for Quarterly maintenance
Scheduled Maintenance Report for Sinch
Completed
The scheduled maintenance has been completed.
Posted Mar 25, 2024 - 14:00 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Mar 25, 2024 - 06:00 UTC
Scheduled
Dear Customer

We would like to inform you that our newest release 24Q2 is on its way to you.

We are currently closing in on the RTT (release to test) phase which means that we will be upgrading all customer test tenants to the newest release on Monday 25th of March. During this time there will be approximately 30 minutes service break for your test tenant.

If you currently do not have a test tenant, please ignore this message.
Test tenants will have the newest release, 24Q2, running on Tuesday 26th of March at 06:00 UTC.

We will keep you posted on the RTC (Release to Customer) phase which will take place on the 20th-21st of April 2024.

Please also visit our documentation site for the newest materials and guides Contact Pro Documentation: https://docs.cc.sinch.com/index.html

What´s new documentation regarding the upcoming 24Q2 release can also be accessed directly from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://tickets.sinch.com/servicedesk/customer/portal/59

Best Regards,
Sinch Contact Pro team
Posted Mar 22, 2024 - 11:37 UTC
This scheduled maintenance affected: SaaS Applications (Contact Pro - AF, Contact Pro - AU, Contact Pro - EU, Contact Pro - NA).
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