Delivery issues Kyivstar - Ukraine

Incident Report for Sinch

Resolved

This incident has now been resolved.
Incident End time: 18:00 UTC
Posted Dec 18, 2023 - 20:31 UTC

Update

We are continuing to work on a fix for this issue.
Posted Dec 18, 2023 - 16:10 UTC

Update

The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.
Posted Dec 18, 2023 - 07:12 UTC

Update

The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.
Posted Dec 17, 2023 - 06:03 UTC

Update

The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.
Posted Dec 16, 2023 - 03:07 UTC

Identified

The carrier has confirmed a degradation on their end, and they are currently working on resolving the issue.

As soon as we have any updates, they will be shared accordingly.
Posted Dec 15, 2023 - 01:05 UTC

Update

We are continuing to investigate this issue.
Posted Dec 14, 2023 - 00:04 UTC

Update

We are continuing to investigate this issue.
Posted Dec 12, 2023 - 23:09 UTC

Update

We are continuing to investigate this issue.
Posted Dec 12, 2023 - 15:05 UTC

Update

We are continuing to investigate this issue.
Posted Dec 12, 2023 - 10:02 UTC

Update

We are continuing to investigate this issue.
Posted Dec 12, 2023 - 07:13 UTC

Investigating

We are currently observing delivery issues towards Kyivstar - Ukraine

Incident Start Time: 2023-12-12 04:26 UTC

Impact: Delayed/Missing MT's/MO's/Delivery Receipts

We will update as soon as we have more information.
Posted Dec 12, 2023 - 05:30 UTC
This incident affected: External Connectivity (SMS - EMEA).
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