DI SMS 365 | Enterprise Messaging | CMP Portal Inaccessible | TT#MNOC-44919

Incident Report for Sinch

Resolved

Ticket Number :: MNOC-44919
Services:: DI SMS 365

Description ::
• We faced an issue on Sinch DI CMP portal for a brief period of time.
• Customers may have faced issue to launch campaigns through CMP portal during the time of incident.
• Issue has been resolved and CMP portal is accessible now.

Impact ::
Mobile Terminating (MT) Traffic: Not Impacted
Mobile Originated (MO) Traffic: Not Impacted
DR Notification : Not Impacted
Message Manager: : Not Impacted
CMP Portal : CMP Portal Accessible

Incident Start Date & Time (GMT) : 14 December 2022 10:15 Hrs.
Incident End Date & Time (GMT) : 14 December 2022 10:35 Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com

Posted Dec 14, 2022 - 10:49 UTC