Delivery Issue Claro - Dominican Republic

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2025-01-26 03:27 UTC.
Incident End Time: 2025-01-26 14:23 UTC.

Posted Jan 26, 2025 - 22:01 UTC

Update

We are continuing to investigate this issue.

Posted Jan 26, 2025 - 13:27 UTC

Update

We are continuing to investigate this issue.

Posted Jan 26, 2025 - 08:17 UTC

Update

We are continuing to investigate this issue.

Posted Jan 26, 2025 - 05:01 UTC

Investigating

We are currently observing delivery issues in Claro - Dominican Republic.

Incident Start Time: 2025-01-26 03:27 UTC.

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Jan 26, 2025 - 03:56 UTC

This incident affected: External Connectivity (SMS - LATAM).