Delivery issues 9mobile - Nigeria

Incident Report for Sinch

Resolved

This incident has now been resolved

Incident Start Time: 2025-02-20 21:02 UTC
Incident End Time: 2025-02-24 23:45 UTC

Posted Feb 25, 2025 - 02:32 UTC

Update

We are continuing to investigate this issue.

Posted Feb 24, 2025 - 02:12 UTC

Update

We are continuing to investigate this issue.

Posted Feb 23, 2025 - 02:02 UTC

Update

We are continuing to investigate this issue.

Posted Feb 22, 2025 - 00:46 UTC

Update

We are continuing to investigate this issue.

Posted Feb 21, 2025 - 19:02 UTC

Update

We are continuing to investigate this issue.

Posted Feb 21, 2025 - 11:01 UTC

Update

We are continuing to investigate this issue.

Posted Feb 21, 2025 - 06:22 UTC

Update

We are continuing to investigate this issue.

Posted Feb 21, 2025 - 03:02 UTC

Investigating

We are currently observing delivery issues in Nigeria - 9Mobile.

Incident Start Time: 2025-02-20 21:02 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.

Posted Feb 20, 2025 - 23:49 UTC

This incident affected: External Connectivity (SMS - EMEA).