Sinch Operator Notification - T-Mobile US

Incident Report for Sinch

Resolved

This incident has been resolved.
Posted Apr 07, 2021 - 15:08 UTC

Monitoring

Dear Client,

We are writing to inform you that we have observed delivery issues towards T-Mobile US.

Impact: Clients may have experienced delayed or failed DLR for T-Mobile - US.

Incident start time: 2021-04-07 12:35 UTC
Incident end time: 2021-04-07 13:30 UTC

A fix has been implemented and we are monitoring the resulsts.

We appreciate your patience and apologize for any inconvenience experienced while we worked with the operator to resolve this issue.
Posted Apr 07, 2021 - 13:55 UTC
This incident affected: External Connectivity (SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC, MMS - US, MMS - US - Toll Free, MMS - US - 10DLC).