Delivery Issue Singapore - Simba

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-02-20 00:51 UTC
Incident End Time: 2023-02-20 01:15 UTC
Posted Feb 20, 2023 - 02:12 UTC

Update

We are continuing to monitor for any further issues.
Posted Feb 20, 2023 - 01:36 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 20, 2023 - 01:22 UTC

Investigating

We are currently observing delivery issues towards Singapore - Simba.

Impact: You may experience Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
Posted Feb 20, 2023 - 01:12 UTC
This incident affected: External Connectivity (SMS - APAC).