Sinch Contact Pro Quarterly Maintenance - EU

Scheduled Maintenance Report for Sinch

Completed

The scheduled maintenance has been completed.
Posted Jan 25, 2026 - 22:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 24, 2026 - 16:01 UTC

Scheduled

Dear Customer,

We will be performing Contact Pro version upgrade as follows.

Start time: 2026-1-24 (Saturday) 4 PM UTC
End time: 2026-1-25 (Sunday) 10 PM UTC

Version upgrade will require max. 30 minutes downtime to all channels and user interfaces.
This will take place at some point during the maintenance window.

What´s new documentation regarding the upcoming 26Q1 release can be accessed from:
https://docs.cc.sinch.com/cloud/whats-new/en/index.html

For more details or questions related to the maintenance you can contact us via a support ticket:
https://sinchenterprise.atlassian.net/servicedesk/customer/portal/1181

Best Regards,
Sinch Contact Pro team
Posted Jan 13, 2026 - 13:32 UTC
This scheduled maintenance affected: Contact Pro (Contact Pro - EU (Europe)).
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