We are writing to inform you that queues have been completely processed.
Incident Start Date & Time (GMT) : 30 March 2022 19:50 Hrs. Incident End Date & Time (GMT) : 31 March 2022 2:15 Hrs.
Posted Mar 31, 2022 - 02:37 UTC
Monitoring
The queues are gradually decreasing. We will update on further improvements.
Posted Mar 31, 2022 - 00:52 UTC
Update
We are continuing to investigate this issue.
Posted Mar 30, 2022 - 22:49 UTC
Update
We are continuing to investigate this issue.
Posted Mar 30, 2022 - 21:43 UTC
Update
We are continuing to investigate this issue.
Posted Mar 30, 2022 - 20:21 UTC
Investigating
Ticket Number :: MNOC-38676 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 30 March 2022 19:50 Hrs.