Engage - Zoho CRM Temporary Outage

Incident Report for Sinch

Resolved

We are writing to inform you regarding an incident that affected our Engage - Zoho CRM services during the below time-frame.

Incident Start Time: 2026-10-09 07:00 UTC
Incident End Time: 2026-10-09 07:30 UTC

During the incident you may have experienced issues sending messages, reviewing reports and other functionalities.

A fix has been deployed and the issue was resolved.
Thank you for understanding and our sincere apologies for any disruptions to your business.
Posted Oct 09, 2026 - 07:00 UTC