We see that all the MM7 queues has been cleared and issue has been resolved.
Incident Start Date & Time (GMT) : 06-Oct-2022 16:20 Hrs. Incident End Date & Time (GMT) : 07-Oct-2022 03:00 Hrs.
If you have any questions, please contact the Operator Service NOC immediately at operatorservices.noc@sinch.com or +1 470.300.8394 (select 'Support' from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
Posted Oct 07, 2022 - 03:42 UTC
Monitoring
A fix has been implemented and we are monitoring the results.
Posted Oct 07, 2022 - 01:45 UTC
Identified
The issue has been identified and a fix is being implemented.
Posted Oct 06, 2022 - 20:23 UTC
Investigating
Ticket Number : : MNOC-43441 Services :: DI MMS 365 – MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
We will update on further improvements.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery
Incident Start Date & Time (GMT) : 06-Oct-2022 16:20 Hrs.