DI SMS 365 | Enterprise Messaging | Delay in delivery of MO, MT and DLR traffic towards one of the operator in United States

Incident Report for Sinch

Resolved

This incident has been resolved.

Posted Oct 06, 2022 - 16:46 UTC

Investigating

Ticket Number :: NA
Services:: DI SMS 365

Description ::
Currently, we are observing delay in delivery from one of the operator in United States.
Some of our customers may observe delay in MT,MO,DLR traffic towards one of the operator in United States.
We are working with our partner regarding this at high priority, and will update on any further improvements.

Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery
Mobile Originated (MO) Traffic: Potential delay in delivery
DR Notification : Potential delay in delivery
Message Manager: : NA
Extranet : NA

Incident Start Date & Time (GMT) : 06 Oct 2022 13:30Hrs.

If you have any questions or concerns, please send an email to essupport.digitalinterconnect@sinch.com.

Posted Oct 06, 2022 - 13:50 UTC