• All queues have been cleared and traffic is resumed back to normal. • Support teams will continue to monitor the traffic.
Incident Start Date & Time (GMT) : 26 November 2021 16:45 Hrs. Incident End Date & Time (GMT) : 27 November 2021 04:30 Hrs.
Posted Nov 27, 2021 - 04:46 UTC
Identified
The MM7 queues built within our platform are due to high traffic and processing gradually. We will update on further progress.
Posted Nov 27, 2021 - 01:59 UTC
Investigating
Ticket Number ::MNOC-35195 Services:: DI MMS 365 - MM7
Description :: Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform. This would potentially cause delay in delivery for Multimedia messages.
Impact :: Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 26 November 2021 16:45Hrs.