Delivery issues - Antel Uruguay

Incident Report for Sinch

Resolved

Dear Client,

We are observing normalized and once again stable traffic towards Antel network in Uruguay.

Incident Start Time: 2021-02-12 01:07 UTC
Incident Stop Time: 2021-02-12 11:12 UTC
Incident End Time : 2021-02-12 22:14 UTC

If you have any further questions, please contact us at support@sinch.com.

Posted Feb 12, 2021 - 22:15 UTC

Investigating

Dear Client,

We are observing delays on a portion of messages attempted towards Antel network in Uruguay

Incident Start Time: 2021-02-12 01:07 UTC.
Impact MT: Client may observe delayed or expired messages towards Antel Uruguay.

We are working with the operator to resolve this issue as soon as possible.
If you have any questions, please contact us at support@sinch.com.

Posted Feb 12, 2021 - 02:35 UTC

This incident affected: External Connectivity (SMS - LATAM).