Delivery Issue T-Mobile - US.

Incident Report for Sinch

Resolved

This incident has been resolved and the traffic towards T-Mobile - US is stable.

Incident Start Time: 2020-12-23 22:31 UTC
Incident End Time: 2020-12-23 23:13 UTC

If you have any further questions or concerns please do not hesitate to reach out to support@sinch.com.
Posted Dec 24, 2020 - 01:34 UTC

Monitoring

We have observed a disturbance in our connections to T-Mobile US

Impact MT: Clients may have experienced delayed or rejected MTs towards T-Mobile - US.
Impact DLR/MO: Clients may experience delayed or failed DLR and MOs from T-Mobile - US.

Incident Start Time: 2020-12-23 22:31 UTC
Incident End Time: 2020-12-23 23:13 UTC

We have restarted our connections to restore normal traffic flow and will continue to monitor.
Please contact support@sinch.com should you require further information or assistance.
Posted Dec 23, 2020 - 23:31 UTC
This incident affected: External Connectivity (SMS - US - ShortCode).