Delivery Issue New Zealand - 2degrees

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2023-03-17 07:12 UTC
Incident End Time: 2023-03-17 12:03 UTC
Posted Mar 18, 2023 - 00:41 UTC

Update

We are continuing to investigate this issue.
Posted Mar 17, 2023 - 17:01 UTC

Update

We are continuing to investigate this issue.
Posted Mar 17, 2023 - 11:57 UTC

Update

We are continuing to observe issues towards the destination, and are awaiting further updates from the carrier.

As soon as we have any updates, they will be shared accordingly.
Posted Mar 17, 2023 - 09:08 UTC

Investigating

We are currently observing delivery issues towards New Zealand - 2degrees.

Incident Start Time: 2023-03-17 07:12 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts to/from 2degrees NZ

We will update as soon as we have more information.
Posted Mar 17, 2023 - 07:48 UTC
This incident affected: External Connectivity (SMS - APAC).