Delivery Issue US & CA - Minor Networks

Incident Report for Sinch

Resolved

This incident has been resolved.

Incident Start Time: 2026-03-24 09:05 UTC
Incident End Time: 2026-03-24 09:28 UTC

Posted Mar 24, 2026 - 10:10 UTC

Monitoring

We can observe that performance is restored.

Incident Restoration Time: 2026-03-24 09:28 UTC

We will continue to monitor for any further disturbances.

Posted Mar 24, 2026 - 09:32 UTC

Investigating

We are currently observing delivery issues in US & CA - Minor networks.

Incident Start Time: 2026-03-24 09:05 UTC

Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts

We will update as soon as we have more information.
If you have any questions, please contact support@sinch.com.

Posted Mar 24, 2026 - 09:18 UTC

This incident affected: External Connectivity (SMS - CA - ShortCode, SMS - CA - Toll Free, SMS - US - ShortCode, SMS - US - Toll Free, SMS - US - 10DLC).