MMS API issues

Incident Report for Sinch

Resolved

Dear Client,

We are writing to inform you that our engineers have resolved the issue and the MMS API is functional again.

Incident start time: 2020-12-01 04:00 UTC
Incident End Time: 2020-12-01 06:45 UTC

Our apologies for any inconvenience that this may have caused.
Please contact support@sinch.com should you require further information or assistance.

Posted Dec 01, 2020 - 07:16 UTC

Investigating

Dear Client,

We are writing to inform you that we are currently observing an issue with the MMS API

Incident start time: 2020-12-01 04:00 UTC

Impact: The below endpoints is unreachable:
https://api.ci.mblox.com/mm7/v1/
https://api.ci.mblox.com/ep/v1/.

We appreciate your patience and apologize for any inconvenience experienced while we are working to resolve this issue.

Posted Dec 01, 2020 - 06:45 UTC

This incident affected: External Connectivity (MMS - US, MMS - US - Toll Free) and Messaging APIs (MMS - US).