Ticket Number : MNOC-32864 Services: DI MMS 365 – MM7
Description :
This incident has been resolved and all the queues have processed.
Impact :: Mobile Terminating (MT) Traffic: Not Impacted Mobile Originated (MO) Traffic: Not Impacted DR Notification : Not Impacted Message Manager: Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 06-Sep-2021 16:00 Hrs Incident End Date & Time (GMT) : 07-Sep-2021 03:15 Hrs.
Queues are on decline now. We will inform you once all the traffic queues have cleared.
Posted Sep 07, 2021 - 00:53 UTC
Update
Queues are on decline now. We will inform you once all the traffic queues have cleared.
Posted Sep 06, 2021 - 22:23 UTC
Identified
Queues are on decline now. We will inform you once all the traffic queues have cleared.
Posted Sep 06, 2021 - 19:55 UTC
Investigating
Ticket Number :: MNOC-32864 Services :: DI MMS 365 – MM7
Description ::
• Our internal monitoring has alerted to an incident, where we have MM7 queues built within our platform due to high traffic. • This would potentially cause delay in delivery of Multimedia messages. • Traffic in queue is processing normally and we will provide an update on the progress made.
Impact ::
Mobile Terminating (MT) Traffic: Potential delay in delivery Mobile Originated (MO) Traffic: Potential delay in delivery DR Notification : Potential delay in delivery Message Manager: : Not Impacted Extranet : Not Impacted
Incident Start Date & Time (GMT) : 06-Sep-2021 16:00 Hrs.